We specialise in relationship marketing using a unique blend of strategy, creative and technology to understand and engage.

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Design

Presentation and thinking

We believe that all visual-based interactions should both effectively communicate your message and clearly embody your identity. We therefore approach graphic design by first looking to understand your brand, either working with a supplied style guide or creating one when required, to ensure a responsible implementation of your brand. We then consider the context of the message and the target audience to develop engaging user interfaces that offer concise communications.

Now that we can enjoy the fact that mobile internet and portable computing is living outside the comic books we offer a range of desktop alternate development services. We have deployed applications for iPhone and iPad users and mobile websites for general access. These applications and sites are tailored to fit the very essence of their purpose, and often boil down to one core function done well. Often these are developed to extend or refer to a broader application or information source such as you main brand website or online service.

Typically campaign-based, microsites are used to promote a specific product, service, or event, often incorporating highly interactive elements (e.g. flash animations), customer data collection points (e.g. communication opt-ins), and call-to-actions (e.g. brochure request forms). Although they can stand alone, they are often part of an integrated campaign, which could also include online advertising, along with email, SMS and viral marketing elements.

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Digital strategy

Drive to web strategy and implementation

It's all very well having a gorgeous destination website, but how do you get your customers to visit it? At MassMedia we can help you structure and realise an intelligent engagement strategy that covers all the bases.

  • Search Engine Optimisation
    Take advantage of all those 'free clicks' by ensuring your site is spider friendly.
  • Online advertising
    Thigh shudderingly good ideas that make eyeballs turn in your direction.
  • Email
    Targeted, timely, creative emails that comply to email best guidelines, you can't ask for more than that.
  • Mobile marketing
    Whether you pack the latest iPhone or a chunky old Nokia everyone knows that mobile campaigns are the future of marketing.
  • Social networking
    We know our flickrs from our Facebooks and can help you structure an exciting online campaign that will get people taking.
  • Offline
    The best campaigns flow seamlessly above and below the line, and MassMedia can work with your offline agency to ensure the best results.

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Development

Programming solution that work

So whether you're thinking cutting edge flash experience, product catalogue, corporate portfolio, ecommerce site or social portal, think MassMedia. Our team of information architects, producers, designers, programmers and usability specialists will approach your site with the same desire to effectively reflect your brand online and meet both your business needs and those of your customers.

If it's the technical expertise you're after then rest assured we're front end, back end and middle end experts. We know ASP.Net, PHP, SQL, HTML, XML, FBML, WTF and every other acronym you can fling at us.
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Social Marketing

Your most powerful marketing channel is your customer. We help you leverage this channel by helping you create a robust social presence.
  • Strategy
    A holistic review of your business and a social program structure.
  • Hygiene
    Social media guidelines and policies, creation of social profiles.
  • Research
    Collation and analysis of social mentions of brands, their competitors and their industry.
  • Community management
    Day-to-day management of social profiles/channels.
  • Content creation
    Strategy, governance, processes and production.
  • Risk mitigation
    Creating and executing mitigation plans against negative social sentiment.
  • Application development
    Strategy, ideation and development of socially integrated online experiences.


Have a look at what we can do for you, or see how you can join our team

in the news

UX @ MMS

Image Credit At its core the practice of User Experience (UX) is the magical place where your business requirements meet with what people want to do on your website. The job of UX is to make this happen with as little friction as possible. The end result is better business outcomes for you and a [...]

Getting Users To Fill In Forms

Forms are one of the most important parts of your ability to engage users, they also happen to be something users tend to hate the most about websites. Forms allow you to gather data about your users and produce unique site content. Two companies (37signals and GitHub) whom I consistently take inspiration from have approached [...]

Entertainment Platforms

Image Credit Social channels are moving your customer’s attention away from mainstream media. Your customers don’t watch TV when they’re in a Starbucks queue, they check Facebook/Instagram Twitter feed and then MAYBE emails. This shift in consumer behaviour has fundamentally changed what marketers need to do in order to ensure brand relevance. In order to [...]

Merry XMas Brown-Forman!

Congrats to Brown-Forman! They won a competition we ran earlier this year at the iMedia Brand Summit (see Adam’s presentation here). The team won an iPad for a lucky team member as well as $10,000 of strategy – just in time for Christmas! Duncan, Adam and I met with the lovely Sarah Nichols (Marketing Director) [...]